Terms of Service

Introduction

Welcome to OOFOS Recovery Footwear. These Terms of Service ("Terms") govern your use of our website and all transactions conducted through this platform. By using this site, you agree to these Terms in full.

Permitted Use and Prohibited Actions

When accessing OOFOS Recovery Footwear’s website, you must comply with all applicable laws and refrain from unauthorized activities. You are strictly prohibited from:

Accessing secured system directories without appropriate authorization;
Interfering with, overloading, or compromising the security or functioning of the website;
Uploading, transmitting, or distributing viruses, ransomware, or other harmful code;
Reproducing, copying, reselling, or exploiting any proprietary content from this site without prior written permission;
Performing fraudulent, deceptive, or unauthorized acts related to your use of the platform or any orders.

Product Listings and Order Acceptance

OOFOS Recovery Footwear strives for accuracy in product descriptions, pricing, stock levels, and visuals. However, errors may happen. Your order submission is considered an offer to purchase and is subject to acceptance by OOFOS Recovery Footwear.

We reserve the right to refuse, limit, or cancel any order based on:

Pricing errors or irregularities;
Inventory shortages;
Payment processing issues;
Anti-fraud measures or suspicious activity.

Order Processing and Shipping Timeline

Once accepted, order processing typically occurs within 1-3 business days.

Delivery is estimated between 7-12 business days following processing. Shipping costs are calculated and presented to you during checkout according to your order and shipping destination.

Returns and Refund Policy

You have 14 calendar days from the date you receive your order to submit a return request.

To be eligible for a return, products must:

Be unused;
Remain unaltered;
Be returned in their original packaging.

Return shipping expenses are your responsibility unless the item received was damaged, defective, or incorrect.

Before returning items, please obtain return authorization by contacting us at felixnahif@gmail.com.

Refunds are processed within 5-10 business days after we receive and inspect your return. Refunds will be credited only to the original payment method.

Order Cancellation

Cancellations must be requested within 24 hours of placing the order. After this period, processing may have begun, preventing cancellation.

Intellectual Property Rights

All intellectual property on this website—including text, graphics, trademarks, software, and site design—is owned by OOFOS or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

Disclaimer of Warranties

OOFOS Recovery Footwear provides this site on an "as is" and "as available" basis without warranty of uninterrupted access or functionality. To the fullest extent permitted by law, all implied warranties are disclaimed.